Returns
 

Last updated July 08, 2021

All returns must be postmarked within three (5-7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 
Return Process
 
To return an item, please email customer service at contact@satusweets.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging include your proof of purchase, and mail your return to the following address:
Satu Sweets Farsan And Mart
Attn: Returns
RMA #
CG Rd, Camp(E), Chembur Colony, Mumbai, Maharashtra 400074
Chembur, Maharashtra 400074, India  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
Refund
 
After receiving your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. 
 
Exceptions
 
The following items cannot be returned:
     ●     Namkeens   
     ●     Snacks   
     ●     Ice Cream   
 
Questions
 
If you have any questions concerning our return policy, please contact us at:
+91 7304676061
contact@satusweets.com 
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